If the car had a little more power it would have been useful whilst driving around Spain but overall

The service was satisfactory, and I felt reassured after purchasing full insurance.

An international company with no unnecessary tricks; simply check the required documents and take the car.

No upselling, but the car given was too small. I booked a Renault but got a Kia hybrid, not sure what model. With 5 people and 5 suitcases, it couldn't fit anything else. Considered getting a bigger car, but the price doubled, so I decided against it. Spain really requires small cars; navigating old town streets and even regular parking lots is a test of driving skills and judgment. Another issue was that the trunk couldn't lock, not sure why. Remember to send the address when picking up the car; just head to the car rental parking lot. There was a traffic ticket and toll fee from Portugal; not sure how much of the deposit will be refunded.

Added insurance without noticing initially, trusted the chubby female clerk too much. Originally rented an Audi but got a lower grade car.

Car good, staff at Madrid airport budget offices are so rude if you are a black customer, in general, they were racist,