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Smooth drive.. smoother booking !

Reviewed: Sun, Aug 18, 2019
About Europcar: 7.7 /10
The promised car Mercedes MB class was not available and we were offered Audi Q2 at an additional cost. Since, both fall under intermediate category to the best of my understanding, I would like to know the rationale for additional charge. Otherwise the booking and pickup process was fine. The drop-off was smoother as at the time of pickup, the person was not readily available.
About QEEQ: 10.0 /10
The portal was user friendly and showed options that were not available at other sites. I am happy with the services and would like to book again. One thing that can be done better is the inclusion of filter of vehicle transmission and refinement of existing filters.
Intermediate Elite | Mb Clase B or similar

Relevant Reviews on Europcar BARCELONA AIRPORT T2

Xavier Wright

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Reviewed: Sun, May 4, 2025
About Europcar: 10.0 /10
Overall pretty good. They suggested upgrading the car model and additional insurance, but didn't push further after refusal.
About QEEQ: 10.0 /10

Pag Christiana

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Reviewed: Wed, Aug 14, 2024
About Europcar: 10.0 /10
It's okay, but there are a bit too few staff members.
About QEEQ: 10.0 /10

Arlen Tracy

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Reviewed: Sun, Jul 28, 2024
About Europcar: 2.0 /10
Forced to buy the mandatory store insurance for 680 euros (5000 RMB) for 14 days. The car provided was just average. Cross-border fee was 178 euros (1400 RMB). I personally recommend buying the full insurance from the rental service. My deposit has still not been refunded even though the order is completed.
About QEEQ: 10.0 /10

Alexia Reade

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Reviewed: Mon, Jul 29, 2019
About Europcar: 8.0 /10
The car rental service was good, but the instructions were unclear. After landing, the car we needed wasn't available in our terminal. We had to either pay more or go to another terminal. The car options (CRV Hybrid or upgraded to Tiguan) weren't different at all. They said we could just go to the parking lot, but after reaching the other terminal, we still had to handle things at the car rental center and not at the parking lot service center. This caused us to run around the airport several times. In the end, we got the Tiguan without paying extra. Online, both cars are listed as the same, and the hybrid is more fuel-efficient.
About QEEQ: 10.0 /10

Nora Violet

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Reviewed: Mon, Oct 10, 2016
About Europcar: 2.0 /10
No queue numbers, I was just told to wait. Is she stupid? Changed the pickup location and blamed it on the customer, Tried 3 different charging cables and all had bad connections. Can't you check this in advance?

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