GREAT CAR GREAT SERVICE

We had to change the vehicle twice. 1st car had an issue. 2nd car was not suitable a pick up truck with no boot cover.

The manager of the car hire office was extremely patient and helpful. She made sure that we chose the car that suited our needs.

Seemed to be fine.

Like: Excellent customer service and the staff worked fast to get to my vehicle. I would give Alamo a thumb up.

Like: Fast and efficient getting on the road!!
Dislike: Having to arrive back with the car by 10 am to avoid another day of charges even though our flight didn’t leave til 3pm so no leaning to way fee til noon made for a very long day at the airport!!!

Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer.
Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.