Excellent!!!

Like: Manager upgraded us for no charge - this was great!
Dislike: Lots of questions and prompting to up sell items - some that I knew we didn't need. No super high pressure, but at every stage of the process.

Like: Excellent customer service and the staff worked fast to get to my vehicle. I would give Alamo a thumb up.

Like: Fast and efficient getting on the road!!
Dislike: Having to arrive back with the car by 10 am to avoid another day of charges even though our flight didn’t leave til 3pm so no leaning to way fee til noon made for a very long day at the airport!!!

Like: Shuttle picked me up right outside baggage claim, pickup took about 15 minutes after shuttle arrived at the Alamo lot. Car was clean, 12,000 miles on odometer.
Dislike: I paid extra for the vehicle to be a Jeep Grand Cherokee. They only had Jeep Wrangler’s left, but instead of giving me a Wrangler, the salesman insisted I pay even more for it. I ended up with a Santa Fe. Not even close! No floor mats even after asking. They also charge $4/gal for gas.

Like: SERVICE EXCELENT CAR CLEAN RAN GREAT
Dislike: N/A