Excellent Customer Service by Alamo Manager.

Lots of extra sales pitches, but I firmly refused to add anything. In the end, they upgraded me to a larger size for free, not bad.

Everyone and everything was nice But the nice gentleman who handed over the car and briefed us about everything was exceptional. Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing

Having the car drop off point set up in the gps was very useful and saved valuable time on our way to the airport

Like: Great car, no issues! Very new, great system. Connected to my phone with no issues.
Dislike: I had a flat tire and had to pay to fill it up. Was likely low when I picked it up.

Like: New and clean vehicle, low mileage.
Dislike: Staff knew they didn't have the class of car I'd reserved, but instead of advising me of that, they hard sold me into an upsell. I only found out that Alamo didn't have my originally booked class car when I got to the parking lot. I actually felt cheated and deceived because I had to go over my budget to get the rental car I