fue trato amable la unidad en buen estado mecanico pero muy golpeada en su carroceria, en general 7

Fast vehicle pickup

This was my first time renting a car in Mexico. Even though I chose a local rental brand, their service was on par with global car rental companies. The entire process was professional and smooth, leaving me very satisfied.

Very professional and patient, explained everything clearly.

It's okay, there's English service.

The service of the Mex company was extremely poor. Initially, we booked a Nissan, but when we arrived, it wasn't available. They offered us a manual Volkswagen Gol instead. I insisted that they provide what we had originally booked. The staff member suggested giving him 20 dollars under the table, and he'd get us a better car, but I refused. After almost an hour and with my persistence and the protection of my US driver's license, we finally got the car we had booked. I want to remind everyone to stand up for your rights when traveling abroad. I thought, why should I fear anything with my US driver's license and Chinese passport? And if necessary, I could contact the embassy. These small third-world countries shouldn't be so arrogant; I've seen these tricks before in China. Always fight for your rights.