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Search for Routes Car Rentals in Toronto

See my comments for Routes

Reviewed: Sat, Aug 24, 2019
About Routes: 9.3 /10
I spent almost 2 hours at the pick up store. The process to get a car form Routes is so so lengthy and paper based and tiring that in that same time I could file my papers and start running for the Premier of Ontario. I mean its just crazy long process - location is short staffed as well. I still gave 4 star rating just because the person at the counter was courteous though also already frustrated with that kind of paperwork. I could actually see their coffee cup filled and cold - their management has to do something about this crappy situation. There were abt 6 people ahead of me in the queue and still I spent abt 2 hours picking the car.
About QEEQ: 10.0 /10
All well
Toyota Corolla image
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

P.Esquivel

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Medium SUV | Jeep Wrangler or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Thu, Oct 28, 2021
“Cheap Prices. Luxury Experience”
About Routes: 10.0 /10
Super easy to work with. They even offer a free shuttle from the airport.
About QEEQ: 10.0 /10
Super easy to use. Comparing prices to competing companies makes the decision simple. Will absolutely use again.

A.Nawaz

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Oct 28, 2019
“Smooth and easy booking and rental experience.”
About Routes: 9.0 /10
Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.
About QEEQ: 8.0 /10
Seemless booking experience.

E.Luceno

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Medium SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Sep 18, 2019
“Staff is efficient and considerate.”
About Routes: 10.0 /10
Though I booked for a Rogue Nissan , it was not available. I got a Kia Forte but turned out to be the best for it is fast and good on gas. My family enjoyed the ride and I enjoyed thoroughly the drive. Thanks routes.
About QEEQ: 10.0 /10

J.Kambo

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Intermediate | Toyota Corolla or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Mon, Sep 9, 2019
“Great Service!”
About Routes: 10.0 /10
On line the hours were 7:00 am opening however the shop did not open until 7:30, so we had to wait half hour until we were able to pick up the car. Otherwise everything was great! Quick service, clean car. We will book again. hank you
About QEEQ: 10.0 /10

T.Inamdar

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Intermediate SUV | Nissan Rogue or similar
Routes
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Jun 27, 2018
“Loved it”
About Routes: 9.2 /10
Like: Staff was very good and friendly, loved the the way they greeted and attended us. I also like the car as i had booked a 5 door SUV (Nissan) or similar & i got the Jeep wrangler. the kids just loved it and it was fun driving it.
Dislike: I did not like the long commute from arrival to viscount station and then calling them for the shuttle. i think this could be improved. When you are alone its fine as there is less luggage and easy. but with kids and alot of luggage its kinda difficult.

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