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Live chat Email us Service Code: 1922120314
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Miss sold added extras on collection

Reviewed: Sat, Aug 24, 2019
About Thrifty: 7.7 /10
Feel like I was miss sold extras at collection. The advisor sold me what I thought was insurance but after taking payment and looking at the payment it appeared to be for breakdown cover and returning the car empty. This cost me 200 dollars which I didn’t require really. Advise all to be cautious on this. They also try to sell you bigger cars and in fact laughed when I said I was happy with my compact car as only 3 of us. The car size was fine. Also tried to sell us toll express for around 100 dollars, said we really needed it . Luckily opted out of this and probably spent 15-20 dollars tops on tolls
Compact | Ford Focus or similar

Relevant Reviews on Thrifty in United States

Brook Horace

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Reviewed: Sun, Feb 18, 2024
About Thrifty: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

S.McLoughlin

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Convertible | Chevrolet Camaro Cabrio or similar
Reviewed: Mon, Apr 15, 2024
“Never again with thrifty”
About Thrifty: 5.0 /10
Car was great apart from the rear windows not coming all the way up. Common on convertibles that are not maintained. Pick up process took nearly 2.5 hours. Ridiculous bad service
About QEEQ: 10.0 /10
No issues
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B.Davies

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Full-Size | Ford Fusion or similar
Reviewed: Tue, May 28, 2019
“All round pleasurable rental..”
About Thrifty: 9.3 /10
An unused item left in car from previous renter so 4 out of 5 for that, tyre pressures were not even from the start, would have preferred the Ford Fusion as this car was better equipped, overall the Chrysler Malibu performed without incident.
About QEEQ: 10.0 /10
Easy to book with, informative, valu for money, will use again..

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Feb 26, 2019
About Thrifty: 9.3 /10
Airport location was hard to locate. I drove right past it and had to make a uturn
About QEEQ: 10.0 /10

C.Barron

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Compact SUV | Jeep Patriot or similar
Reviewed: Wed, Jan 16, 2019
“Disappointed”
About Thrifty: 7.3 /10
Was disappointed with the toll charge not explained to me was under the impression the charges came off my credit card as we used them as this is what our usual car rental company did. Instead we were charged £120 for 2 weeks we were only there 12 days. Not happy.
About QEEQ: 9.0 /10

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