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Presque 2h pour récupérer le véhicule et manque de clarté concernant la franchise à 0

Reviewed: Sun, Aug 25, 2019
About Europcar: 7.3 /10
Nous avons attendu presque 2 heures pour récupérer notre véhicule, avec 2 enfants et étant prétendument en file "prioritaire". Aucune vérification du véhicule effectuée par EuropCar lors de sa récupération. On nous a proposé une upgrade vers un véhicule "offre spéciale super interessante": plus de 2 fois plus cher pour avoir un véhicule de catégorie supérieure: scandaleux !
About QEEQ: 8.0 /10
Compact | Ds 3-crossback or similar

Relevant Reviews on Europcar NICE COTE D'AZUR AIRPORT

Aurora Rhodes

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Reviewed: Fri, Nov 1, 2024
About Europcar: 4.0 /10
When picking up the car, I asked the staff for a newer vehicle, but the car I received had nearly 80,000 kilometers on it and was covered in scratches. Additionally, there was an upsell attempt during pickup.
About QEEQ: 8.0 /10

Theresa Needham

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Reviewed: Wed, Jan 2, 2019
About Europcar: 6.0 /10
Limited English proficiency

Nina Patrick

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Reviewed: Tue, Aug 29, 2017
About Europcar: 10.0 /10
We picked up the car in Nice, and the staff warmly welcomed us. The entire handover process was pleasant, and returning the car was also very smooth!
About QEEQ: 10.0 /10

Elijah Belloc

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Reviewed: Tue, Nov 7, 2017
About Europcar: 2.0 /10
Awful rental company, first bad experience after years of renting. They secretly added various insurance charges totaling nearly 200 euros; can't even file a complaint. Terrible.

Angelo Woolf

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Reviewed: Tue, Jun 20, 2017
About Europcar: 2.0 /10
The wait time was very long, the service efficiency was poor, they kept trying to upsell other car types and insurance. They didn't even carefully check our order. We requested an automatic car but were given a manual one! Staff at the location were unfamiliar with the car's features, and the GPS was extremely difficult to use and essentially useless!

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