Good

Good

Forgot some items when returning the car. Called the pickup point and the staff immediately helped retrieve them from the car. Excellent service.

The rental company's system is very well-established, making pickup and return very easy.

Very good experience. The staff at the pick-up point were welcoming and gave helpful reminders about using the car. The vehicle was in good condition.

There are plenty of shuttle buses from the airport to the rental company. When I arrived at around 11 PM, I saw one bus just leaving, but by the time I walked to the stop, another bus had already arrived. The car rental process was quick. After the paperwork, you can choose any car from the same category in the parking lot. Once you've picked your car, you can drive right off because the keys are already inside. The Ford Mustang I rented had over 10,000 kilometers on it but performed very well. The trunk was larger than expected and could just fit two 28-inch suitcases. Returning the car was at 6:30 PM, and they only checked the fuel gauge before telling me everything was fine. There were quite a few people waiting for the bus to the airport at that time, and I got onto the second bus. The driver was very responsible, helping with all the luggage and making sure everyone got to the correct terminal. I was very satisfied with the price, service, and quality. It was a great car rental experience, and I will choose Alamo again next time.