They gave me a note saying to refuel with gasoline, but the car was actually a diesel. Luckily, the gas station attendant didn't let me make the mistake. The system crashed when picking up the car, so I waited 2 hours to get the car. When returning it, no staff could be found and I waited almost an hour before someone showed up. Additionally, I was over 4 hours late and they charged me for an entire extra day.

When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

Returning the car is troublesome

Quite good. The car model is nice and relatively new. Very spacious for four people and two 28-inch suitcases.

Very good, efficient