ISTANBUL CAR RENTAL REVIEWS

The airport had clear signs everywhere, the counter process was quick and easy, and the staff were very friendly. They clearly explained where we needed to go to pick up the car.

Service was generally good. When we picked up the car, we asked if we could return it at the airport, but the rental company said they’d charge a 50€ fee since we collected it in the city, so we ended up returning it to the city location. The upside was that the staff drove us to the metro for free after drop-off, so getting to the airport was still really convenient.

Pickup took quite a while, and they tried to upsell me to a higher class and extra insurance. The prices were pretty steep so I didn’t go for it.

Super happy with everything.

Pick-up and drop-off are both at Europcar. At first we couldn’t find the exact pick-up spot, but the staff at the return location sorted it out and handed over the car there. The car itself was in good condition and the staff were really friendly. Europcar has been solid for me – I’ve rented with them in the UK, Australia and Turkey and always feel pretty confident using them.

Great service and no hidden fees at all.

The first car we picked up had a broken A/C, but the rental company handled it really efficiently and upgraded us to a BMW 3-series on the spot. The whole experience was smooth and hassle-free, and returning the car was easy as well. Because of the rain and snow the car got pretty dirty on the outside, and there wasn’t a car wash anywhere nearby before drop-off, but the staff were very understanding and totally fine about it.

Super convenient and efficient.

Still booked through Europcar. The nice thing about sticking with the same rental company long-term is that if any disputes come up, they can look at your profile and driving history to make a more objective call. Picked up at Istanbul Airport and dropped off at Nevşehir Cappadocia Airport—both pickup and return were really smooth. One-way rental only added about €350, which was acceptable. Car was in great condition and handled perfectly the whole trip.

Service at this place was really great, and the location is easy to find. As soon as you come out of the international arrivals exit and follow QEEQ’s directions, you get there right away. The staff handling the paperwork are very professional and efficient, no upselling or hidden fees at all. They clearly explain what charges you’ll be responsible for and ask if you’ve already bought insurance for the car. That’s it—no extra hassles.

Absolutely fantastic, way beyond my expectations. The car was spotless and felt almost brand new.

The staff were incredibly friendly and helpful the whole time.

Really good overall.

Super satisfied with the whole experience.

Still waiting for the accident claim to be processed, so no idea yet how efficient they really are.

Super efficient service – picked up the car and left straight away, no issues at all.

Queued at the airport counter for about 5–6 minutes, they needed the driver’s license and the little registration booklet, but overall the process was pretty quick. The actual car pickup was at another spot: the airport parking lot (same place for drop-off). The original car I booked wasn’t ready, so they switched me to a same-class Citroën. At first I thought the car was just so-so, but after driving it… wow, it felt like a luxury ride (probably because most cars I saw on the road were quite old). When we drove out to the beach it had just rained and the road was super muddy, so the floor mats got a bit dirty, but the rental staff didn’t make a fuss and just took the car back—drop-off was really efficient. As long as the fuel gauge is the same at pickup and drop-off, you’re good. On the highway, the far left lane is for overtaking, and you should move back to the second lane once you’ve passed to avoid blocking others. We drove a total of 2,839 km and paid about 800 RMB in HGS tolls.

Had a really great experience renting a car abroad. The staff were super friendly and proactive, no hard selling, no deposit needed. The car’s condition was clearly documented by email during pickup inspection, and the return process was really straightforward.

The staff were really friendly and worked efficiently.

Everything went really smoothly—no issues at all. The return was fast and they didn’t waste any time.