Car had lots of scratches and damages and not so clean from inside.

Like: Friendly, efficient staff Gave me an upgrade w/o additional cost - appreciated that!
Dislike: Very long wait in line - almost 2hrs

Like: I liked the friendliness and the service.
Dislike: The first car I was given had low tire pressure so I had to go back inside to get a different car. The second car I was given and left with still had some trash in it from the previous renter! Not a big deal, I just thought that the cars were supposed to be cleaned out between reservations.

Like: Fast and efficient. Good price
Dislike: Building could get a make-up job.

Like: They were short staffed, but were pleasant.
Dislike: The long line wait!!!! Also, a piece inside the car kept falling down and hit my knee on it a few times.