Excellent

Satisfactory

Satisfied

Great value! The staff provided thorough service. I initially chose to pick up the car in San Jose and return it at Los Angeles LAX, but I wanted to change it to Burbank Airport near Los Angeles. They checked this for me. In the end, all I needed to do was to return the car in Burbank.

Picking up and returning the car in San Jose was fairly convenient. The car was in good condition, and the staff's service attitude was good.

Super convenient, both picking up and dropping off the car were very quick. The car was ready when we arrived, so we got it immediately; returning the car was just as simple, handing over the keys took less than a minute. I opted for the prepaid fuel option, only to later realize that any leftover fuel wouldn't be refunded. So, if you don't mind the hassle, it's better to pick up and return the car with a full tank, rather than prepaying for fuel.