Alamo has great service

Very satisfied

My daughter left her phone in the car which set off elsewhere after I dropped it. The staff quickly recalled the driver and returned the phone much to our relief. Thank you to Callum and his colleagues.

Email confirmation specifically said in terminal for collection as I was not flying in I was dropped at car rental and walked to terminal called the number to be told I need to go back up to car rental it would have been helpful if this was mentioned on the email. The only other thing was a deposit was taken from my credit card held until I returned the car but not refunded immediately (drop off out of hours) until I phoned the office as I am now out of the uk this has cost extra time and money

Good easy experience apart from incorrect information emailed about pick up location