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Search for Routes Car Rentals in Vancouver

Worst experience ever

Reviewed: Wed, Sep 11, 2019
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Tom Cotton

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Aug 21, 2018
About Routes: 2.0 /10

F

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Sep 3, 2019
“Don't take Routes”
About Routes: 4.0 /10
They will try to get money in every way possible. Everyone was angry. Shuttle system do not work at all. Feel like a scam.
About QEEQ: 8.0 /10

EvaP.

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“Get what you pay for.”
About Routes: 6.7 /10
The shuttle service from Vancouver airport to Routes was not good. I called 3 times over the course of an hour to ask about when a shuttle vehicle would be coming. When it finally arrived there was a large crowd needing a ride to Routes and only a small vehicle able to carry maximum 4-5 people. It was difficult to figure out who was there first. You need more frequent shuttles based on your bookings and bigger shuttle vehicles to accommodate more than a single person per booking.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Mar 14, 2019
“Very fair price for a new model rental”
About Routes: 7.7 /10
The location was a bit off the beaten path, but easy to find and navigate to. We got our car within a reasonable time, and it was a very new model, a great value for the price. My only complaint was the faint cigarette smell in the car, but a minor issue.
About QEEQ: 8.0 /10

S.Sodini

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Feb 17, 2019
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes: 9.3 /10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ: 10.0 /10

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