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Terrible from all aspects, picking up, condition, add on prices. etc etc

Reviewed: Tue, Sep 17, 2019
About Easirent: 4.0 /10
Terrible experience, Condition of 1st van was totally unacceptable. service was poor when picking up both vehicles, just terrible all around. Have sent in a formal complaint but yet to hear back, not holding my breath on the reply.
Full-Size Van | Ford Transit 9 Seats or similar

Relevant Reviews on Easirent Dublin Airport

L.Hendy

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Economy | Ford Fiesta or similar
Reviewed: Sun, Jan 8, 2023
“No problems”
About Easirent: 9.0 /10
No problems
About QEEQ: 8.0 /10
No complaints

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Mini | Fiat 500 or similar
Reviewed: Wed, May 8, 2019
“Don't use”
About Easirent: 4.3 /10
The car was ok. The pick up was dreadful and slow. The service at the puck up was so slow. I would advise that the cheap price is not worth it. Very vigorous selling of insurance that was factually incorrect

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Intermediate | Ford Mondeo or similar
Reviewed: Thu, May 2, 2019
“Good but with some hassle”
About Easirent: 7.0 /10
Need to advise customers at check in the time it may take from drop off the airport terminal. There seems to be only one van so fir us it was about a 25 min wait, which is a long time if you are in a rush. You could walk to the terminal in less time.
About QEEQ: 8.0 /10

G.Mulholland

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Mini | Fiat 500 or similar
Reviewed: Thu, Apr 11, 2019
About Easirent: 9.0 /10
Staff and car excellent. Had to take a taxi to collect car. Driver very unhappy with short journey...and made his view clearly known. That was an uncomfortable experience. Stephanie checked me in and was lovely
About QEEQ: 8.0 /10

David Long D.Long

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Intermediate | Ford Mondeo or similar
Reviewed: Thu, Feb 21, 2019
“Great customer service. Will certainly return again.”
About Easirent: 10.0 /10
I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.
About QEEQ: 10.0 /10

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