10 out of 10

Renting and returning the car were very convenient, with simple procedures, especially the return process.

Overall service was good. The waiting time for picking up the car was quite long, and there were upselling attempts for upgraded models and insurance, which I declined. The car was fine and there were no issues during the trip.

The vehicle was great, spacious enough to fit 4 large 28-inch suitcases, 3 smaller 20-inch suitcases, plus 3 backpacks, and it comfortably accommodated 3 people.

Painless. Fast. No upselling. Car in the same class as booked.

I am not a car rental bucket shopper but took a chance here and was well rewarded: The total price was about 40% of what I had been quoted old line from a rental co

At the passenger pickup point in front of the terminal, a car arrives every 5 minutes. The driver was very enthusiastic and helped us load our luggage. It took 5 minutes to get to the rental place. There were three counters handling cars; the staff were very welcoming and finished the pickup procedures for us. They asked if we needed insurance. I presented the insurance I bought on QEEQ, which was the most comprehensive one. After checking it, they said it was fine and directed us to the backyard for the car pickup. In the yard, we showed our car pickup slip to the staff, who pointed to a range of cars and told us to choose any one in our rental category. We picked a newly washed car.