Good service, good car, but much too expensive.

Quite satisfactory.

Due to some problem between your system and their system they did not accept booking. I had feel at the begining they do not to rent me car with original conditions

Your support during solving my problem was excellent. Not only via app but include direct calling to me and discussion with rental company. Now I believe in solving my different between your app and desk rate

The car was very good and the staff where very helpful. The Location was off site and at night I was asked to check a hire car in the dark for damage. Fortunately the car was undamaged and no issue when returning but I did feel happy taking a car which i couldn't inspect in some light other than my iPhone.

I did request a car pick up and drop off at the airport but it was an off airport location. Some confusion initially!

Only issue was the regular pick up location was closed. We didn’t know about this till we had arrived at the published pick up location . Meant having to spend another 10-15 minutes to get to the temporary pick up point. Would have been good to have known about this is advance!

I ordered an estate car and they only had hatchbacks available, so it was a real struggle to carry our luggage safely and comfortably.