Good, just getting hyundai instead of mitshubishi

Very smooth process. They will ask if you need to purchase insurance. Just provide a driver's license translation and passport.

Car exceeded my expectation. Very helpful and good service. Booked at last minute car was ready at other end.

Na

Car was almost brand new and spotless, pickup was fast and painless and the drop off was even faster. Cannot fault Europcar.

Booking was simple through the app but the price drop did not appear to apply to this rental, however it did work ok an subsequent rentals.

Booked car 6 months in advance to get Golf for long trip and comfort but got a crappy Holden instead.

Easy booking

Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.