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Live chat Email us Service Code: 7120128122
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Reasonable rental cost at the expense of a bit of inconvenience picking up the car

Reviewed: Fri, Sep 20, 2019
About Routes: 8.7 /10
This is an off-site location on Mannheim Road south of ORD. The pick-up involves taking the airport shuttle to the rental car center, then calling Routes for a pick-up. (Two shuttles altogether on pick-up.) Getting back to the airport after returning the car was easier, though: The Routes shuttle dropped returning passengers directly at their terminals rather than at the rental car center -- a nice touch.
About QEEQ: 10.0 /10
Reasonable rental price.
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

R.Powell Moon

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 29, 2019
“See you in April 2020!”
About Routes: 10.0 /10
The booking was very easy, the location is a bus ride from the airport, the staff was excellent, and the experience was awesome! Thank You!
About QEEQ: 10.0 /10
The price drop platform worked well. Great car for a great price!

K.Lux

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Sep 4, 2019
“Nice car, shame about the service.”
About Routes: 6.7 /10
Car pick up was problematic: Firstly, it wasn't at the airport with the other car rental companies which meant it took much longer to get on the road. Secondly, the person dealing with the booking had no idea about my booking, despite me giving the reservation copy to her which she said she didn't need...a booking which I had made 5 months earlier, and she tried to give me a Jeep when I had booked a Nissan Rogue or equivalent. I refused the Jeep and then her colleague said, "Oh we just had a Rogue come in"...magically. This person was also quite rude. Additionally, the car tires were low and within an hour the warning light came on. This is unacceptable since you have to pay for air refills in the States. However, the person handling the return was excellent and efficient and friendly.
About QEEQ: 10.0 /10

K.Gonzales

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 8, 2019
“Great customer service, very patient, friendly and hospitable”
About Routes: 10.0 /10
Exceeding expectations all the way! Great customer service, considerate, patient and very professional!
About QEEQ: 10.0 /10
Great and easy rental, very convenient!

M.D.

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Apr 24, 2019
About Routes: 9.7 /10
Free upgrade to Jeep Wrangler. Nice!
About QEEQ: 10.0 /10
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D.CRUZ

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Intermediate SUV | Kia Sportage or similar
Reviewed: Wed, Sep 12, 2018
“Good service/Trustworthy”
About Routes: 9.8 /10
Like: The car I ordered was available

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