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Easirent is off my list, Eastrentcars isn't but my level of confidence in them isn't what it used to

Reviewed: Sat, Sep 28, 2019
About Easirent: 3.3 /10
The place was understaffed Car wasn't clean, only tank full hardly any automation, diagram of car on a flip chart and a signature asked no hard copy of agreement given, was told all was sent via mail. if stopped by police would be an issue same was true on drop off, diagram of car with a so-called check and signature. I was never sure if anything could've been added later. staff said they could block max 2200 usd on my credit card but could save that option against a fee of 500 + usd. after a long flight, dark outside, exhausted, many like me went along just to get out of there worst was next day when I was already in another city I discovered car wasn't cleaned, food remains and dirt on floor. worst was wheels were all different make/model with one with a different specification ( see photos) the front left tire was border line thread worthy. how a rental company can easily allow a car to be rented out is amazing.
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Economy | Toyota Yaris or similar

Relevant Reviews on Easirent Orlando International Airport

F.Bueno

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Sep 25, 2019
“Gray rental car experience.”
About Easirent: 10.0 /10
As always a great service, Allison was great accommodating my family in a good vehicle. Joe always with a big smile and ready to help us and to get us going fast.
About QEEQ: 10.0 /10

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Full Size Van | Nissan NV3500 or similar
Reviewed: Tue, Jul 9, 2019
“Good but need more shuttle vans”
About Easirent: 9.2 /10
Extremely difficult to get ahold of anybody when calling phone number(either no answer or went dead after many rings).Shuttle pickup at airport took forever.

M.Hackney

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Full Size | Nissan Altima or similar
Reviewed: Thu, Jul 4, 2019
“Shuttle bus never arrived! I never picked up the car! Noone answered the phone when I tried to call!”
About Easirent: 2.0 /10
We gave up after waiting an hour for a shuttle bus and because after several attempts to reach you, no one answered your phone. We never got the car! This terrible service is totally unacceptable.

N.Papadatos

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Full Size | Nissan Altima or similar
Reviewed: Fri, Jun 7, 2019
“Worst service ever. Rude and not informative.”
About Easirent: 5.3 /10
Registration attendant was rude and very pushy. Used fear tactics to intimidate clients to purchase excessive insurance. Did not give us clear directions as to where the car was on the lot. He seemed disgruntled due to the fact that we did not use his upgrades. Not good business. I am a seasoned business traveler and will not use your rental agency again. When we received the car the interior windows were dirty and parking tickets from your last client were still in the window.
About QEEQ: 8.0 /10

a.walsh

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Full Size | Nissan Altima or similar
Reviewed: Sat, May 25, 2019
“Staff friendly and helpful”
About Easirent: 8.7 /10
Joe in the office was really great, friendly and helpful. Watch out for add on to cost of car. Frustrating to find out you have pay for so many add ons
About QEEQ: 7.0 /10

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