deposit refound was wondering when and if my $40.00 would be refunded

Very satisfied. The staff at the counter personally took us to the parking lot to check the car. Warm and professional service.

Big company, good car condition, bought full insurance, so it's quite worry-free

Very good.

This store is incredibly hard to find. It's very small and seems recently moved to a tiny corner of the hotel's ground floor. I had to ask several people and wandered around the hotel until finally a hotel staff member personally guided me to the store. The staff's attitude was okay. They didn't forcibly sell me roadside assistance and personally guided us to the parking lot to pick up the car.

Like: Great car.
Dislike: Alamo nearly didn't honour the booking as we have debit cards not credit cards. Caused frustrating delays.