FOX car rental failed miserably

C.GAGNON

United States

Reviewed: Thu, Oct 10, 2019

About FOX RENT A CAR: 5.7 /10

Their customer service and emergency road service was terrible. It took more than 4 hours for customer service to return my call and once they did, they disconnected me when transferring me to emergency road service which is automated. I’d already called them and it took 2 hours for a return call which had I been stranded could have proved dangerous and possibly fatal. Then it was almost 2 more hours before they gave me a new car. Additionally, I’d made an error on the drop-off time of the vehicle. I’d indicated 4:00 am instead of 4:00 pm on the same day. Myoverall cost skyrocketed to 376.00 US $ rather than the CDN rate! Overall, I’m am extremely dissatisfied

Kia Sportage image

Tampa Airport(TPA)

Compact SUV | Kia Sportage or similar

8-day rental

x2
x1
x2

Relevant Reviews on FOX RENT A CAR Tampa Airport

J.Hill

United States

x2
x2

7-day rental

Intermediate | Chevrolet Impala or similar

Tampa Airport(TPA)

Reviewed: Tue, Nov 19, 2019

About FOX RENT A CAR: 6.7 /10

The car that I reserved was not available and was only presented with small cars to rent.

E.Charles

United States

x2
x2
x2

3-day rental

Full-Size | Chevrolet Impala or similar

Tampa Airport(TPA)

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 8.3 /10

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

About QEEQ: 8.0 /10

Good value

United States

x2
x1
x1

7-day rental

Compact | Nissan Versa or similar

Tampa Airport(TPA)

Reviewed: Fri, Aug 23, 2019

“The whole car rental experience was smooth, easy and a great value--I would recommend Easyrent!”

About FOX RENT A CAR: 9.3 /10

I was very pleased with the entire experience.

About QEEQ: 10.0 /10

This was my first time to use Easyrentcars.com and I was pleasantly surprised with the whole process.

J.Csordas

United States

x3
x1

7-day rental

Compact SUV | Kia Sportage or similar

Tampa Airport(TPA)

Reviewed: Fri, Mar 15, 2019

“They are so slow at the counter. Only 2 agnts W/4 windows. 4th in line, took over an hr”

About FOX RENT A CAR: 8.7 /10

More staffing. They try to upsell everything. I know it’s their job but when it’s moving slow and the line is out the door......omg!

F.Hiltonberry

United States

x1

17-day rental

Full-Size | Chevrolet Impala or similar

Tampa Airport(TPA)

Reviewed: Mon, Jan 28, 2019

“Please call me 262 796-1553 Monday”

About FOX RENT A CAR: 8.7 /10

They were great But do not rent Chevrolet Impala

About QEEQ: 8.0 /10

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