It was good. Quick response. Short line. Friendly staff.

Lamentable! Contraté un mistery car para ver como me podían sorprender como cliente y descubrí que es solo una manera de engañar a los clientes y hacerlos pagar más. En el mostrador te dicen que solo son electricos y te hacen pagar mas por uno a gasolina y además de tamaño mas grande. Me cargó todo en la tarjeta que en teoria era de garantía sin decirme los costos. Nunca más!

Se prestan a esta maniobra de Dollar, no quede conforme.

The roadside assistance was a no-show; waited over 3 hours in the rain.

Good rental company, the process was quite satisfactory.

This company scammed us by saying toll roads cannot be paid with cash and cannot be avoided. They tricked us into renting an eToll, costing us $104.98. Later, we discovered that tolls could be paid with cash and, most importantly, could be avoided. In the same area, we exchanged cars and did not rent an eToll. Instead, we used Google Maps to successfully avoid toll roads. If it weren't for the company's staff firmly claiming that toll roads couldn't be avoided, we wouldn't have rented the eToll and wouldn't have wasted this money.

Disappointment at Orlando international airport customer service. I had an account with Navy Federal Credit Union master card and I had . Retired fro US Army. My bank account with Credit Card was $12000 with zero amount own to NDCU. Dollar car rental said cant process the credit card. Called NFCU what's up what's up with the Master Card....Results was not the CREDIT CARD but the network system at the airport. After 25 ho25 hours of traveling it was very stressful. Overall, great service after all from DOLLAR car rental.