was not bad, only when we got back we call the guy they didnt reply so we had to walk to the counter

Nice car overall good experience. Advice to improve. Remarks upfront in details that there is a 10,000baht deposit (cash or card) to be paid during car collection. Faster car return progress. Called before 5 mins to return the car but staff only show up 20 mins later.

Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?

No problems with booking platform.

The car exceed my expectation. However, the fuel was at 3/4 mark instead of Full.

Booking was smooth and easy. How to claim insurance? Suffered a knock or dent to the front left side.

National always has lived up to their name.. very happy with my rentals

Excellent and very user friendly Love the e coupons

The car was dreadfully underpowered. Automatic that could barely manage some of the hills in Phuket. This is the second time I`ve had this experience and it makes me wonder if it is intentional! There were only two of us but had we had a car full we would have been pushing it up some hills! It was a new car too!