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Live chat Email us Service Code: 3024202360
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Nice experience but the staff could have been a little friendly to make the customer feel comfortabl

Reviewed: Mon, Oct 21, 2019
About Routes: 8.0 /10
The place is remote. Little cumbersome to pick up and drop off. Staff are business like and not friendly. My car was not given with full tank and I returned it with same level but I expected fuel to be full when I picked up. They don't give the vehicle check list to you so you have no idea what's written on it
About QEEQ: 10.0 /10
The best site for car booking with the best rates. Rarely does any other site match to this site
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Toronto Airport

Yale Valentine

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Reviewed: Sat, May 30, 2020
About Routes: 2.0 /10

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Intermediate | Nissan Sentra or similar
Reviewed: Fri, Apr 10, 2020
“good experience”
About Routes: 9.0 /10
Great price, nice vehicle.
About QEEQ: 10.0 /10
Easy to use, good customer service.

K.Moon

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Intermediate | Honda Civic or similar
Reviewed: Tue, Feb 25, 2020
“Car price and booking process were good, service needs work”
About Routes: 8.7 /10
Counter staff took a while to get the car they seemed unorganized I had to wait 45 mins while my car was being “cleaned” even though my pickup was supposed to be 10am.
About QEEQ: 10.0 /10

N.Sioson

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Medium SUV | Nissan Rogue or similar
Reviewed: Thu, Aug 22, 2019
“Quick and easy process throughout”
About Routes: 10.0 /10
Further than I thought but that was because I came from North York, not from the airport. The free shuttle from the airport is definitely a big bonus to go to the pick up/drop off area
About QEEQ: 10.0 /10
Couldn’t find where to change booking times

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Medium SUV | Jeep Cherokee or similar
Reviewed: Thu, Aug 15, 2019
“Routes is understaffed”
About Routes: 7.0 /10
There were only 2 people at the counter. They were on the phone constantly so not focused on customers in front of them. There were 2 people in front of me in line and it took at least 45 minutes to be served. Once we drove off the lot the flat tire sensor came on so we had to go back and get a different car. People returning cars had to stand in the same line as checkout.
About QEEQ: 10.0 /10

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