From tears to smiles.

Very accommodating. Exterior of car had major paint chips. And had 43,000 miles.

Good value

it was the worst experience ever, they overcharged us and although we showed them our invoice with the remaining amount we owed they charges us double and refused to refund us the correct amount. The representative was extremely rude, abrupt and unpleasant. We will NEVER use FOX RENT A CAR again, and I will let everybody in my network know about this awful experience, and will dispute the charge with my credit card company, unless they agree to refund us the correct amount

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

Fox Rent A Car is probably the worst company i have ever rented a car from. How do you justify having only two people working your counter on a Saturday morning. You are well aware of the amount of reservations you have on any given day. Staff accordingly. Take care of your vehicles. I wound up in a Toyota Sienna that at highway speeds shook nonstop as if the wheels were going to come off. The plastic moldings inside the car are broken and will not sit in place. The carpeting in the trunk is almost nonexistent

The car was fine, but the wait time was almost 2 hours. Only 2 agents working. But I did get an SUV at a great price