The car was good - a Skoda estate. My issue was the £55 they automatically charged for processing (in effect passing on) an erroneous car parking fee. Not happy about this - I guess read the small print; it was I’m sure in there. It’s a bit of trek by shuttle bus to the back of the crown plaza hotel in Crawley- show the driver your booking to waiver the bus charge. They are infrequent- 2 / hour - so check times. Don’t forget you need a *credit* card with your address matching your drivers licence and £1500 to be blocked out, or you will get royally screwed for insurance charges. Good luck!

Didn’t get the car we booked. Waited more than 45 minutes to get a different car. Counter staff scared us into buying insurance. Guy who handed over the car just gave the keys. He didn’t show operations of the car. He didn’t show mileage recorded. Fuel gauge was @ 75% mark. When complained, I was informed that in this car this is max. But when I returned the car, the indicator went to full. I have been cheated for more than 10 pounds of fuel. Didn’t offer to drop to waverly station.

It’s fine

The staff at the pick up were quite rude. Car was not washed. Staff at drop off in Exeter were very helpful

Like: Danny and the boys thanks a lot. Go the Gers
Dislike: Pave the parking lot

Like: The whole process of picking up and dropping off was efficient.
Dislike: none