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Average.

Reviewed: Thu, Nov 7, 2019
About Europcar: 9.0 /10
Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.
About QEEQ: 10.0 /10
Great booking experience, no fuss.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Astrid Owen

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Reviewed: Fri, Jun 13, 2025
About Europcar: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Ajinkya Kharde

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Medium SUV | Mg Hs Essence or similar
Reviewed: Tue, Aug 22, 2023
“Would Recommended it 10 on 10”
About Europcar: 10.0 /10
Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.
About QEEQ: 10.0 /10
10/10 for the customer support an booking experience

U.IBEh

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Compact | Mercedes-Benz A Class or similar
Reviewed: Thu, Jun 9, 2022
“Poor communication, unfriendly and inconsiderate staff”
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever

Stevo Perth

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Medium SUV | Subaru Forester or similar
Reviewed: Sun, Apr 28, 2019
“Great car, unauthorized charges ruined experience”
About Europcar: 8.3 /10
Excellent car and good rate. REALLY ANNOYED at being billed over $20 for providing the drivers licence of my wife and not being told we would be CHARGED FOR A SECOND DRIVER BEING REGISTERED - even if she didn't drive the car. This was DECEPTIVE practice.
About QEEQ: 8.0 /10

HB

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Feb 26, 2019
“Fabulous”
About Europcar: 10.0 /10
Paying for additional driver was not expected
About QEEQ: 10.0 /10

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