Easyrentcars were exactly that ! EASY!!!

The pickup and drop-off points are a bit far from the airport. The shuttle bus is quite timely though.

The car was not up to my expectation in terms of the condition of car(quite dirty inside), waited for another car but it was same as previous one which I just took it.

Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.

I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.

Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.

Easy and straight to the point booking. Drop price worked like magic! Love this function!

The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.

Great, thank you Easyrent cars. Please remove ACE from your list.