Very disappointed when I received the damage bill.

Although my flight was delayed, they kept the vehicle for me. However, they still tried to sell me driving insurance. The fuel tank was only half full, so I had to refuel before hitting the road.

The staff member Cullen was excellent, providing warm and patient service. Returning the car was smooth, with no unnecessary issues.

I booked a Mercedes C, but upon arrival, they said it wasn't available and offered a DS instead. I agreed, but then they said the DS wasn't available either and asked if I could take an XC40 with a 15% discount. After a day of driving, the right rear tire kept indicating low pressure.

It was okay. They gave me an electric car since there were no fuel cars available.

Right outside the airport terminal is the car rental office. The staff was very enthusiastic. After completing the paperwork, we took the company's shuttle bus to pick up the car. We initially booked a Passat, but the staff warmly introduced us to an Insignia station wagon, which solved our concern about storage space. The car had only driven 6000 miles and was very new. It even had dual navigation systems, which felt quite luxurious. The trip covered 3500 kilometers in 21 days, costing around 2200 yuan in fuel (diesel cars are very fuel-efficient, 1.2 pounds/liter). Returning the car was simple and took only 10 minutes. We then took the shuttle back to the airport. Overall, it was an excellent experience, and this car performed admirably. Highly recommended!