Great experience. Clean car.

Very satisfied, upgraded the car model for an additional fee, smooth communication.

Good service, responsive to questions

If you had some signage for your pick-up vehicle, very difficult to know who or what was picking us up.

Beside not having the booth outside the airport, this had been cumbersome.

Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.