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Search for Budget Car Rentals in Luzern

Explanation not clear

Reviewed: Fri, Dec 13, 2019
About Budget: 6.7 /10
Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
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Mercedes-Benz B Class image
Budget
Luzern
Switzerland
Intermediate | Mercedes-Benz B Class or similar

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Lugano
Switzerland
Reviewed: Wed, Aug 8, 2018
“Be nice if office hours were providef”
About Budget: 8.0 /10
Like: Car was great - lots of cool features in a little car
Dislike: Asked for pickup at noon but when i got to the office slightly after 12, i found the office closed until 1:30. Please put the location office hours on the confirmation. There was only one computer working when we got to the office at 1:30 so it ended up taking over 45 minutes to complete paperwork.

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