GENEVA CAR RENTAL REVIEWS

Alamo offers good value for money.

Very satisfied. They are patient, fluent in English communication, and have a great attitude.

Efficient

Perhaps because I purchased full insurance from the car rental company, there was no upselling throughout. However, there was an upgrade during pick-up due to a lack of vehicles, and during drop-off, there was only one staff member, so it was quite slow.

Very good!

Extremely satisfied

It was such an amazing experience! The staff were incredibly patient and enthusiastic. Due to personal reasons, I didn't plan my time well and then encountered a traffic jam, so I felt I might be late. I called the company in advance since, in Europe, if you delay someone's off-duty time, you typically have to pay a 50-euro fine (please take note of this!). However, the person handling both my car rental and return was so kind. Earlier, he had noticed I was a woman traveling alone and had helped carry my luggage to the car. Even when I delayed his off-duty time during the return, he waited for me in casual clothes and didn't charge me any fees. Sometimes, the kindness of strangers can be so touching. It was truly heartwarming!

Very satisfied, no extra charges. The staff was very helpful, especially when assisting with the installation of the child seat.

The car was perfect and the staff really efficient and friendly. No problems at all.

QEEQ allowed me to get a very good price from the huge confusion of options available - so really a helpful service.

Fast service, no hidden charges, no upselling.

The service was excellent, and both picking up and returning the car were very convenient.

Very good

You need to take a shuttle bus to the P51 parking lot to pick up the car.

Very satisfied, will choose this company again next time.

The service was very professional and communication was smooth.

The car rental company is pretty good and efficient. Both QEEQ and Alamo provided excellent service. However, the car we received for this trip had issues. The Renault Clio's radio suddenly turned its volume to the maximum while driving on the highway, which was incredibly loud and dangerous, and we couldn't adjust it. After several minutes, the issue disappeared when we slowed down, but we didn't dare to use the car's system for the rest of the journey.

The front desk staff was quite patient. Despite our limited English skills, the three of us communicated together and he answered all of our questions. During the process, he suggested we upgrade the car, concerned our luggage might not fit, but we declined. It turned out to be a bit cramped, but overall the experience was good.

Very good service. Especially when we returned the car an hour late, they didn't charge us for an extra day. Originally, we reserved a Polo, but they upgraded us to a high-end EV version of the Yaris instead, which included features like lane departure warning, emergency collision avoidance, and a rearview camera. The car was also easy to drive, though on the last day the tire pressure was low, so we went to a gas station and refilled it ourselves.

Easy to locate at Geneva Airport. The car provided was a different brand but very new and had no issues driving. Highway tolls are already included, highly recommended! Make sure to bring a USB cable.

It might be because I arrived early, there was only one staff member, and the wait was a bit long.