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Live chat Email us Service Code: 4366687122
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Non Approved Charge Added Surreptitiously

Reviewed: Mon, Dec 16, 2019
About Value Car Rental: 9.0 /10
My voucher was for $142.65. I declined all extra insurance, gas, etc. When I was handed my bill, it came to $187.79. This is because Value adds, without asking permission, a fee for "RSA" of $3.99 per day. "RSA" apparently is "road side assistance." I immediately told the desk person I did not approve that. She said it was too late to remove this unapproved charge, and I should call their office. This is the second time they have done this to me. This is outright theft. Also, I was told when I returned the car that I would be emailed my final bill, and I wasn't.
Compact | Nissan Versa or similar

Relevant Reviews on Value Car Rental Orlando - Airport (Florida)

S.Mcgaskey

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Aug 29, 2019
“Extremely disappointed”
About Value Car Rental: 6.7 /10
I was charged an extra fee when picking up the vehicle. I asked about the vehicle I had originally reserved and he said that it also said "or similar" and said that was the only vehicle available. The vehicle must have just came in, seats were stained (was not cleaned) and had visible damages. If it was not 7pm, I would have asked for my money back and found other transportation.
About QEEQ: 8.0 /10
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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 24, 2019
“They try a lot of up sell on items not needed. I was charged more at pickup than stated online.”
About Value Car Rental: 6.7 /10
I waited a long time to get my car and I was not happy

g.mangaran

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Economy | Toyota Yaris or similar
Reviewed: Thu, Apr 18, 2019
“Suck car rental company.”
About Value Car Rental: 2.0 /10
Value car rental in Orlando, Florida will take advantage on you, not other car rental company that will upgrade your car free. They call it upgrade but the car that they gave it to me is older model with a lot of scratches, no keyless entry and smell stink. Not worth it for forcing us to upgrade. First time I got a problem with car rental company. I will never rent a car in this company again, never.

M.Neher

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Economy | Toyota Yaris or similar
Reviewed: Wed, Mar 20, 2019
“Rented many cars over the years. Three hours waiting & calling Easyrentcars was terrible!”
About Value Car Rental: 8.0 /10
Great, picked me up in ten minutes then very friendly and helpful.

J.Robison

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Tue, May 15, 2018
“Excellent service”
About Value Car Rental: 10.0 /10
Like: Everything

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