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Charged for extra fuel despite filling tank in car return

Reviewed: Wed, Jan 8, 2020
About Europcar: 9.0 /10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff. Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
About QEEQ: 10.0 /10
Went smoothly
Full Size | Holden Commodore or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

J.WHELLUM

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Economy | Kia Rio or similar
Reviewed: Mon, Jan 6, 2020
“Excellent experience”
About Europcar: 10.0 /10
Everything went as expected. Great experience
About QEEQ: 10.0 /10
Excellent service

Hussein

View more >
Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Mar 14, 2019
“Excellent”
About Europcar: 10.0 /10
The car was spacious, clean and comfortable. It was a great deal for the price.
About QEEQ: 10.0 /10

J.Rattray

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 21, 2019
“When i book a Corolla I would prefer a Corolla”
About Europcar: 9.0 /10
I booked a Corolla and was given an Outlander that was heavier on petrol usage and more difficult to park
About QEEQ: 9.0 /10

S.Siswojo

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 5, 2019
About Europcar: 7.7 /10
More staff on launceston, i waiting the staff about 30minutes. Nobody there before

Sean T

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Feb 4, 2019
“Ordered a Large SUV, only to be given a standard SUV with little compensation.”
About Europcar: 7.3 /10
Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.
About QEEQ: 7.0 /10

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