Superb company awesome car

Very comprehensive, efficient, and accurate information.

I was upgraded at no additional cost However the cost of the rental was high. Perhaps it was peak season

The vehicle was not as booked and I doubt if there ever was. As they know you have no other option as the car was paid for you get whatever they give you. Obviously a common practice of MOST car hire companies in Australia. Don't know why you associate yourself with these businesses

Car was a bit dirty on the outside, It was a weird stain looked like coffee or something brown? Other then that, the car was great!

Waited for ever at the counter, then told car ordered was not available, had to take another car without compensation. Would of been stranded at airport otherwise. is suspect Europcar always put a low priority on customers who book through 3rd parties.