Good with some minor problems

Patrick

Spain

Reviewed: Fri, Jan 10, 2020

About AVIS: 8.3 /10

Very good service as usual.

About QEEQ: 7.0 /10

Overall, the booking was fine and the price was great. However, the location of the shuttle bus at the airport was impossible to find as there was no signage or similar. The instructions on the rental voucher were not sufficient. The AVIS contact number on the voucher was not active at the time of pick-up. I had to take a taxi to get to the pick-up location.

AVIS

Tenerife Airport South(TFS)

Tenerife

Spain

Compact | Citroen C4 Cactus or similar

1 days rental

Relevant Reviews on AVIS in Spain

Ella Baldwin

Spain

1 days rental

AVIS

Madrid

Spain

Reviewed: Sun, Oct 6, 2024

About AVIS: 6.0 /10

We picked up the car in Madrid and traveled through Portugal (Porto, Lisbon, Faro) and Spain (Seville, Malaga, Granada). The diesel car broke down due to a lack of urea (Doesn't the rental company check this?). This required us to communicate with AVIS over the phone, but their customer service was poor, and communication was difficult. After several tries, the vehicle was finally towed away. AVIS did not provide a replacement car, so we had to go to the airport rental company ourselves to find an alternative vehicle. Unfortunately, the car model changed from a 7-seater Mercedes to a 5-seater Peugeot. The entire experience was stressful and left us feeling helpless.

About QEEQ: 10.0 /10