Good with some minor problems

Since I purchased full insurance, there was no upselling, and the deposit was refunded quickly. Overall, it's a positive experience.

The problem was resolved satisfactorily in the end. Very pleased! I will choose QEEQ again next time I travel abroad. Hope to communicate about the car model in advance.

We rented a car in Seville and a hotel staff member crashed into our car. The rental company immediately charged our credit card. We had purchased the super insurance from the rental company, but it's been three months, and they refuse to compensate us for various reasons. We regret not buying the rental company's full insurance. We've never had an accident before, and it feels like the rental company's insurance is a joke. I strongly recommend everyone to buy the rental company's insurance directly—do not purchase insurance from the rental company. Learn from my experience. It looks like I'll have to go through the insurance regulatory agency for this.

They added a tank of fuel to my order without informing me, which did not match the original order.

Car was dirty. Car had damage that was not on the contract and thankfully I took photos.Took forever to get the car. Not enough signage on where to pick up car.