All good from start to finish.

I refueled the car before returning it, but they didn't ask for the fuel receipt. However, when I returned the car, the fuel gauge wasn't full, which was frustrating. The staff asked for the receipt, and I didn't have it. But they said it was fine since the difference was small. Overall, it was a very smooth rental experience. I rented a Corolla but was given an MG, which was too large and affected my driving experience. No hidden charges.

We had a month booking and Apex upgraded the car, much appreciated. Good, practical service.

The entire experience of collection & return was easy and uncomplicated.

With some changes for length of hire the process was very user friendly

Apex was reluctant to deal direct with me since I had booked through a 3rd party. Several phone calls were made to adjust my pick-up time. The woman at the pick-up counter suggested that it's not convenient to book through a 3rd party and we should have booked direct.

Phone call made to adjust the pick up time to Easyrentcars was pleasant and the agent went above and beyond with a phone call back so I didn't wait on hold for a long time waiting for a result from Apex.

The car was totally adequate for our needs and the staff at both ends were very helpful and efficient. A good experience altogether.

The booking process was quite straightforward and all went as expected.