Very good experience.

Very friendly.

Renting a car from Dollar was very convenient, and the car itself was great. We picked up the car at the Los Angeles airport location and returned it at the San Francisco airport location, both of which provided a very comfortable experience. There were no unexpected insurance sales pitches as mentioned on the website (everything was handled on QEEQ, so there were no additional sales pitches on-site, which was the best and most expected outcome). After completing the paperwork (you might have to wait in line if there are many people), you go to pick a car yourself, with around ten models to choose from. Once you pick a car you're happy with, someone at the exit will scan and register it, and you're good to go. Thanks, it was an excellent experience.

Courteous staff, quick and easy pickup as well as drop off.

Easy booking process.

The pick up was smooth even with a small wait due to the queue. Staff was great and clear. We didnt get the requested Jeep but got something comparable. Delivery process super effective and all the paperwork was sent by email for safe keeping.

Was my first time. Impressed by the smooth and easy way to book a car rental.

Great experience. They didn't have the car I requested, so upgraded me for no additional charge. Even though I had to wait for about 30 minutes, the staff and manager were so kind.