Ideal for our trip. Managed to squeeze 2 large cases into the boot with some creativity!

Very satisfied, the process was simple and quick.

The store is very easy to find, located right next to the Sky Tower. The staff at the pickup location were very friendly and had a great attitude. The car was in excellent condition, and they even upgraded it for free. During the rental period, I used a toll highway once and paid the toll online following a friend's instructions. Later, after returning to my home country, I received a notification about a credit card charge. I contacted QEEQ and explained it was for the toll fee. I shared my toll payment record with QEEQ, and they reached out to the rental company. After investigation, it was confirmed that the toll payment had not gone through successfully at the time. However, the rental company still refunded the fine to me. The communication was very proactive and excellent!

They guided me to the car and checked it thoroughly.

I have given my mostly negative feedback directly to ACE rental.

It was pretty quick to get the car. Dropping it off, it was busy and not enough staff to help everyone, meaning a delay. The shuttle almost left with my bag onboard because someone was still checking my car and the other staff was wanting to leave to take the other customers without waiting. The staff checking the car said it was okay for me to leave. Which was good. But the delay added to the nerviousness of getting to the airport on time.