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Euro car service below par but Easyrent is good!

Reviewed: Fri, Jan 31, 2020
About Europcar: 6.3 /10
I booked an medium SUV kia Sportage but the counter staff convinced me for an mercedes GLA180 upgrade without asking me how many passengers and luggage I have. At the end my family have to suffer limited space throughout Melbourne journeys for 6 days in GOR. Hope for customer oriented services instead of money making. Will not return again.
Medium SUV | Kia Sportage or similar

Relevant Reviews on Europcar MELBOURNE CITY

Modesty Martin

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Reviewed: Tue, May 6, 2025
About Europcar: 10.0 /10
Great, both pickup and drop-off were very convenient.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jan 27, 2025
About Europcar: 9.0 /10
Plan to arrive early though because check-in took almost an hour
About QEEQ: 10.0 /10

M.van den Heuvel

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Premium SUV | Land Rover Discovery Sport or similar
Reviewed: Tue, Jun 23, 2020
“Fine car, horrible crew”
About Europcar: 7.0 /10
Terrible staff at the pick up counter. First they told us that our booked car had been damaged by the previous owners and that they dont have a spare car. Over an hour later there was suddenly a Mercedes C300.. spare.. out of the blue. New car was fine for us. Just a few grumpy people at the desk.
About QEEQ: 8.0 /10

A.Bumrungpert

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Premium | Mercedes-Benz C300 or similar
Reviewed: Sat, Mar 9, 2019
About Europcar: 3.7 /10
Very very bad services, I booked mercedes benz c 300 that is premium car but I got a small car folk (golf). They said no premium car at that time, that’s mean making reservation is equal as I walk in to rent a car, and my friend booked another booking the same as me mercedes benz c300 but got small car benz GLA .
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 5, 2019
“Good car and easy to pick up in CBD”
About Europcar: 8.7 /10
A new and nice car but I found rubbish in the car's storage.
About QEEQ: 9.0 /10

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