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Live chat Email us Service Code: 1927422041
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Excellent. Very pleased with the level of service and overall quality for the price.

Reviewed: Tue, Feb 4, 2020
About ACE Rental Cars: 9.3 /10
Car was a Kia cerato - not a great car but was in a clean condition. Windscreen wipers weren’t great in the rain. Otherwise, everything was great including service.
About QEEQ: 10.0 /10
Great. Price drop protector is good. I don’t think we benefited this time but we have done before.
Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

S.Lee

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Dec 9, 2019
About ACE Rental Cars: 9.0 /10
The counter service was good.
About QEEQ: 9.0 /10

Adrian

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Sep 26, 2019
About ACE Rental Cars: 9.3 /10
Got upgraded. The folks there were very friendly and helpful. It's difficult at first to locate the shuttle bus but as this was the second time, it was easier.
About QEEQ: 10.0 /10

George

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Thu, Aug 22, 2019
“Great, after initial problems picking up the car.”
About ACE Rental Cars: 8.3 /10
The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.
About QEEQ: 8.0 /10

K.Kaur

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Mon, Jul 29, 2019
“Bad experience with ACE”
About ACE Rental Cars: 4.3 /10
The customer service of Ace is very poor. Michael and Jake were very unhelpful and showed no interest in job. Jake was very rude and refused to come out when I had to ask something about the hand break. He said its not his responsibility. All I did i asked to show the hand break as it was at the foot site. A smirk on the face and doesn't care attitude. I have given back the another car I rented the last week 6 days back and bond payment of that car is not yet released. I am still chasing them. Never going back to ACE.
About QEEQ: 10.0 /10
Great, thank you Easyrent cars. Please remove ACE from your list.

J.Benevides

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Apr 16, 2019
“Very reliable and trustful companies. I would recommend them!”
About ACE Rental Cars: 10.0 /10
Excellent company. Everything worked as expected. No extra hidden costs.
About QEEQ: 10.0 /10
Amazing and easy to use rent app. I would recommend to everyone.

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