Not the best, be careful when you rent

R.Ablett

Australia

Reviewed: Fri, Feb 7, 2020

About ACE Rental Cars: 8.0 /10

Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm

About QEEQ: 10.0 /10

Great company, easy to use app and website. Great helpful staff.

ACE Rental Cars

Sydney

Australia

Compact | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on ACE Rental Cars Sydney Airport

D.Evans

Australia

1 days rental

Compact | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Feb 10, 2020

“Simple process, great value.”

About ACE Rental Cars: 10.0 /10

Car was ready for us, and was an upgrade to what was booked. Pick up and drop off was very efficient, with minimal wait for the shuttle. Value for money was very good.

About QEEQ: 10.0 /10

Very simple booking platform, that made it easy to.get the best value.

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Dec 16, 2019

About ACE Rental Cars: 6.7 /10

As expected

About QEEQ: 8.0 /10

Excellent offers so far

E.Robb

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

ACE Rental Cars

Sydney

Australia

Reviewed: Mon, Dec 2, 2019

“A very disappointing experience”

About ACE Rental Cars: 5.3 /10

Overall a very disappointing experience. Pick-up from the airport took longer than expected and standing in the cold with a small child was not ideal. When then we arrived to collect our rental which was not ready and the customer service representative, Dinesh was incredibly rude. He tried to push the insurance and tolls quite aggressively on us and then tried to make us sign for the condition of the car without seeing it. At this point I refused, left the counter and waited outside. I then witnessed another member of staff bring our car round to the front and crashed it into a bollard denting the front number plate slightly damaging the front of the car too. This was witnessed by quite a few people and it was all quite ridiculous really. The car itself was larger than we ordered and very scuffed and scratched. The child seat had no infant insert and was ripped. The car itself was very economical with fuel and comfortable and on hand back the staff were much nicer.

About QEEQ: 10.0 /10