Very convenient location right in our hotel

Very satisfied! The actual car received was a brand new Forester with only 4000 kilometers. The car was very new and easy to drive! Quickly adapted to the right-hand drive, took just over ten minutes to get used to it.

Car performed really well plenty of room for luggage and a lot of room for passengers.Enjoyed driving the Kia Sportage

No complaints whay so ever

Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.

Our experience with europcar was terrible. We arrived at the counter in Sydney, and since we showed our license and it was in Spanish they would not give us the car. They needed a translated version of the license and if we did not have one they would not give us the car. We then asked for a refund, but they would not give it to us. We had to translate the license which costed 100 dollars and we had to wait for 3 hours in order to receive the translation. This is ridiculous, we have been all over the world and this has never happened to us. We also went to other cities in Australia and NO ONE asked us for the translated license. We are never renting with this company again, and the staff member has very rude as well. Our experience was terrible, and we lost half a day in the agency