Enjoyed it

At first, the staff admitted that I had prepaid all the fees and said they wouldn't charge me again. But I immediately received a notification that my credit card was being pre-authorized for $1000. When I asked them, they told me to call the headquarters. The headquarters staff on the phone said the car rental company hadn't received payment from the rental platform. I called the rental platform, and they told me they settle accounts monthly with the rental company, and assured me there wouldn't be double billing. But in the end, I was double charged! Although the rental platform eventually refunded my money, I lost time and suffered from the exchange rate disparity!

Renting a car was easier and more efficient than expected. The service was excellent. The vehicle's condition was great, with most cars being nearly new. Returning the car was extremely quick and easy! Highly recommended!

It was really unsatisfactory. The rental company made an error with the return location and charged extra for returning the car to a different location.

Much better than expected, very convenient. The car we got this time was almost new, with only 2000 miles on it. The condition of the car was excellent, and both my parents were very satisfied!

Like: Collecting the car was super convenient.
Dislike: The car had a cracked wind screen which we only realized after we drove out about 30 min. We then had to drive back to change the car. But the change process was super quick and easy.