RELACIÓN PRECIO-SERVICIO OFRECIDO, PERFECTO!

Dreadful company, the girl called María at the drop off was very rude,

Good booking platform, excellent when used in San Francisco absolute terrible car hire company in Tenerife. Do not use ok mobility.

Overall, I am quite satisfied. The cost performance is high (except for the difficulty in finding the pickup location). However, it's been three days since I returned the car, and I haven't received my deposit back yet. I will provide additional feedback once it's refunded.

Very satisfied

1. The car rental company informed us to wait for the shuttle bus at Ibiza Airport P3 parking lot. After waiting for an hour, we found out that the location had been changed to P1 parking lot without any notification, ruining our plans. 2. When we finally reached P1 parking lot, there were no staff present. Passengers rushed to board the shuttle bus as soon as it arrived, causing disorder with no sense of queue or order, regardless of how long people had been waiting.

There were no signs anywhere in the airport to show the pickup location. Once we talked to about 3 different people, they led us in the general direction. The shuttle arrived after about 45 mins. There was only one person at check in (who was also the shuttle driver) so that took another hour before we actually had the car. Ok car rental had given us the wrong address for returning the car so we spent over an hour driving around to find it and made it to the airport about 35 minutes before departure. Extremely stressful in every way and will never book with OK car rental again.