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Live chat Email us Service Code: 6255994268
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Pathetic

Reviewed: Sun, Feb 23, 2020
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Quinn Dickey

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Reviewed: Sat, Jul 27, 2024
About ACE Rental Cars: 10.0 /10
Very good
About QEEQ: 10.0 /10

June MacMillan

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Reviewed: Sun, Mar 3, 2024
About ACE Rental Cars: 10.0 /10
Very enthusiastic and friendly
About QEEQ: 10.0 /10

c.phillip

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Apr 10, 2020
“We will never use Ace car rentals again, it left a very bitter taste in our mouths.”
About ACE Rental Cars: 6.0 /10
The puck up went smoothly, and the car was fine, but we will never use ACE car rentals again because at the drop we left the car unattended and we believe a member of staff threw stones at the windscreen and chipped it. It did Not have any chips in when we returned the car, especially directly in front of the drivers face, when it was pointed out as we went back out side the windscreen chips were clearly visible, and I would have noticed these over the 21 day rental, and we were asked if we had photos of the windscreen but why would we take photos of a perfectly good windscreen ??

f.mathew

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Mar 28, 2020
About ACE Rental Cars: 7.3 /10
Booking showed a corolla as I wanted, but provided Camry At drop off office closed and nothing provided how to return key and car
About QEEQ: 8.0 /10

SILVA

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Nov 13, 2019
“Easyrentcars were exactly that ! EASY!!!”
About ACE Rental Cars: 7.0 /10
The car was quite scratched and smelt of cigarette smoke , I have also been charged twice and not sure why?It is also almost 4 days since I returned the car and still have not got my $250 deposit back, the staff failed to tell me I could use my TOLL account from NSW to pay tolls in VIC but instead made me buy a $17 toll credit
About QEEQ: 10.0 /10
You guys rock and have the best rates online... I suggest you don't refer Ace Rentals though!

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