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Search for ACE Rental Cars Car Rentals in Melbourne

Pathetic

Reviewed: Sun, Feb 23, 2020
About ACE Rental Cars: 2.0 /10
Worst service anyone could ever experience. I waited with my family outside the terminal in the brown bus shelter for over an hour and half but no one turned up to pick us so eventually we had to call a family to pick us up because all the other rental car company’s were fully booked so couldn’t get the car from anyone else either. It was cold and my kids were freezing in the cold while we waited for Ace rental car shuttle
Toyota RAV4 image
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Compact SUV | Toyota RAV4 or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

M.Rowe

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Compact | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Mar 28, 2020
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars: 7.3 /10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ: 8.0 /10

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Jan 7, 2020
About ACE Rental Cars: 9.3 /10
The personnel was very nice and accomodating.
About QEEQ: 10.0 /10

J.Lee

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Dec 14, 2019
“Besides car condition, everything else was satisfactory.”
About ACE Rental Cars: 7.7 /10
The car was not up to my expectation in terms of the condition of car(quite dirty inside), waited for another car but it was same as previous one which I just took it.
About QEEQ: 8.0 /10

Gayan

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Compact SUV | Toyota RAV4 or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Oct 15, 2019
“Good”
About ACE Rental Cars: 9.7 /10
Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.
About QEEQ: 8.0 /10
I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.

S.Weiss

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Compact SUV | Kia Sportage or similar
ACE Rental Cars
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Sep 18, 2019
“Everything was great!!!”
About ACE Rental Cars: 10.0 /10
Just found it difficult trying to get thru to someone on the phone. Overall a great experience!!

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