This is a large company with a lot of business. I changed my booking to Alamo last minute, and since I originally prepared a translation for another company, I had to use my phone to create a driver's license translation for Alamo. The branch manager helped me print it out, which took some time but was helpful. I wanted to rent a Japanese midsize SUV, but all the midsize options were Jeeps, which was a bit disappointing.

Pick-up and drop-off were very convenient and fast! The cost was very reasonable!

Too few airport shuttle buses to pick up and drop off customers. Waited 15 minutes at Los Angeles airport for the bus to arrive, while other companies had more buses. After returning the car in San Francisco, there was no shuttle bus available at all.

Compared to others, their rental prices are cheaper.

Love to rent from Alamo because you get to choose any car from the range you rented.

I love that I can get my rental with insurance included at an affordable price. No surprises and no high pressure to pay more at the rental counter.